Friday, December 16, 2011

Lowe's Lacks "All-American" Courage of Conviction in Facing Down FFA

Home improvement mega-chain Lowe's has pulled its advertising dollars from the TLC series All-American Muslim. The program, which follows the everyday lives of five American Muslim families living in Dearborn, Michigan, has been thrust into a spotlight of controversy generated primarily by an ultra-conservative group, the Florida Family Association (FFA).

According to its website, members of the FFA believe the TLC reality show is "clearly designed propaganda" intended to portray "ordinary folks" in the Muslim community while excluding the more dangerous Islamic fundamentalist elements. In light of an FFA email campaign and increasing media heat, Lowe's felt it was best for their business to simply back away from the show.

The conclusion that rational viewers draw from All-American Muslim is that the joys and challenges of these families are not so far from those of mainstream America, and it is precisely this we-are-more-the-same-than-different message that the FFA finds so controversial.

The Jaafar family from TLC's
All-American Muslim.
For hate-driven groups like the FFA, a more accurate portrayal of Muslims in America would have to include footage of scruffy young Muslims piling into white Toyota pick-up trucks late at night, and driving to the secret back entrance of their neighborhood mosque where they pick up guns and strap their torsos with bombs, after a silhouetted rendezvous with a long-bearded, beady-eyed local Imam.

Sorry to disappoint you FFA, but all Muslims are not terrorists any more than all Christians are bigoted assholes.

But I digress...my primary objective is not to focus on the FFA - which has aggravated me mercilessly since its inception in 1987 - but to talk about my disappointment with Lowe's Home Improvement. With regard to the decision to yank advertising from All-American Muslim, the company said Lowe's thinks it best to "respectfully defer to communities, individuals, and groups to discuss and consider such issues of importance." That would be fine with me if they hadn't also said they have a "strong commitment to diversity and inclusion."

Lowe's - what do you think a "strong commitment" looks like?

  • A strong commitment to diversity and inclusion means you stand up for those values when they are challenged by small-minded bigots, even if those bigots are reasonably well-organized and vocal. 
  • A strong commitment to diversity and inclusion means you vociferously object to those who attempt to stereotype and mischaracterize minority groups out of fear and ignorance.
  • A strong commitment to diversity and inclusion means you don't let your company policy "mouth" write checks your advertising dollars "ass" can't cash.

I am absolutely certain that many of the fine people employed by Lowe's Home Improvement have a genuinely deep and abiding commitment to diversity. Having reviewed the employment section of their website, I also have every reason to believe that the Lowe's corporation (i.e. decision-making company leadership) understands the value of a fostering a culture of inclusion. But a company with a "strong commitment" to respecting and appreciating the wide scope of cultures, lifestyles, and individuals that comprise our society would not have made the decision Lowe's made to pull advertising from a TV show, simply because a handful of unfounded questions and accusations were raised by a group of narrow minds.

If Lowe's wants to show real conviction to diversity and tolerance, they will apologize for their mistake, put their money where there mouth is, and re-commit to advertising on All-American Muslim. I guarantee the positive press from this genuine act of redemption would pay dividends - that's the All-American way.

3 comments:

  1. Jeff, you are missing two critical facts in your article:

    1) There were 50 companies that pulled ads. Doing some quick research you will find that Home Depot, Amazon, and McDonalds were among those. Not really sure why Lowes is being singled out. If you're going to throw stones, make sure to grab a few more so you hit everyone.
    2) The Lowes ads were pulled BEFORE the FFA contacted Lowes. The FFA just claimed that Lowes listened to them and pulled their ads.

    The media jumped on this whole thing without checking timelines or facts. Then again, without the truth involved how would the media make any money?

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  2. Chris - Lowe's is being "singled out" because to my knowledge, only one other company (travel website kayak.com - who subsequently admitted it was a mistake and apologized) has actually confirmed that they pulled ads. I also made it clear (in the sentence right before the bolded question to Lowe's) that I would have less issue with their decision if they didn't also profess a "strong commitment" to diversity.

    A few other points:

    1) According to the Detroit News article linked in the first sentence of my post, a Lowe's spokesperson said on the company's Twitter account they did not pull their ads "based solely on the complaints or emails of any one group." That doesn't mean the FFA campaign was not a factor or not relevant.

    2) The other source of factual elements for my post came from a San Francisco Chronicle article (linked here - http://www.sfgate.com/cgi-bin/article.cgi?f=/n/a/2011/12/12/national/a125037S13.DTL&type=politics).

    3) The SF Chronicle article notes that the FFA is the only source so far to say that 50 companies have pulled their ads from the show, and we both seem to believe that the FFA is a less than reliable source of facts.

    4 ) Just like you, I'd like to be sure we are completely factually correct, and I don't think the FFA website can provide anything accurately, other than its own opinion. Can you please provide the specific credible news sources where you read that Home Depot, Amazon, and McDonald's also pulled ads?

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  3. 2 thoughts -- missing Rich F. right about now -- I wonder what he would have to say. also wondering what our friend Mary is thinking about this one. (last name excluded to protect her identity!)

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